7ebet Privacy Policy — Your Information Is Safe with Us

2 How We Collect Information

We collect your information in the following ways:

• Directly Provided Information: What you provide directly when filling in the registration form, during identity verification, and in the deposit/withdrawal process.
• Automatic Collection: Information collected automatically through cookies, web beacons, and similar technologies while you use our website or app.
• Information from Third Parties: Information received from identity verification services, payment processors, and fraud prevention service providers.

3 Purposes of Using Information

7ebet uses the information collected from you only for the following purposes:

• Creating and managing accounts and confirming identity.
• Processing financial transactions including deposits and withdrawals (minimum ৳500).
• Providing bonuses and promotional offers (such as a 120% welcome bonus).
• Providing 24/7 live chat support in Bengali.
• Ensuring platform security and preventing fraud.
• Protecting players in line with the responsible gaming policy.
• Meeting legal and regulatory obligations.
• Improving our service quality and enhancing the user experience.
• Informing you about new products, offers, or updates with your consent.

4 Information Sharing Policy

7ebet does not sell or rent your personal information to any third party. However, limited information may be shared in the following circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay and bank transfer service providers — only the information necessary to complete a transaction.
• Identity Verification Services: To complete the KYC (Know Your Customer) process.
• Technology Partners: Cloud hosting, cybersecurity, and analytics service providers who operate under strict confidentiality agreements.
• Legal Obligations: Providing information in response to a court order or a lawful request from a competent authority.
• Business Transfers: In the event of a company merger or acquisition, always within the scope of this privacy policy.

5 Data Retention Period

We retain your personal information only for as long as necessary. Retention periods are determined as follows:

• Complete account information is retained while the account is active.
• Information required to meet legal obligations is kept for a set period even after an account is closed.
• Financial transaction records are retained in accordance with applicable regulations.
• Marketing-related information is deleted as soon as you withdraw your consent.

6 Data Security Methods

7ebet follows industry-standard technologies and practices to protect your information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall and Anti-Malware: Advanced cybersecurity measures are kept active.
• Access Controls: Only authorized staff can access the information they need.
• Regular Security Audits: Regular reviews are conducted by third-party security experts.
• Two-Factor Authentication (2FA): An additional layer of security for account access.

7 Cookies Policy

The 7ebet website uses various types of cookies. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Required to maintain login status and for security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand site usage (aggregate data without personalisation).
• Marketing Cookies: To display relevant advertisements based on your consent only.

You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may limit some functionality of the site.

8 Your Rights

You have the following rights regarding your personal information:

• Access: The right to receive a copy of the information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances.
• Objection to Processing: The right to object to the processing of your information for specific purposes.
• Portability: The right to receive your information in a structured, commonly used format.
• Withdrawal of Consent: The right to withdraw consent to marketing communications at any time.

To exercise any of the above rights, email [email protected] or contact us via live chat.

9 Policy on Minors' Information

7ebet provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor. If we learn that a minor has created an account, the relevant information will be deleted immediately and the account will be closed.

10 International Data Transfers

7ebet may transfer your information to servers or partner organisations located outside Bangladesh. For such transfers, we ensure that:

• The receiving organisation follows international data protection standards.
• Appropriate contractual safeguards are in place.
• The information remains protected in accordance with the terms of this privacy policy.

11 Responsible Gaming and Data Protection

7ebet monitors player behaviour as part of responsible gaming. By analysing your gaming history and financial transaction data, we identify problematic gaming patterns and, where necessary, recommend setting limits or taking a temporary break. This is done solely for your protection. To learn more, visit our Responsible Gaming page.

12 Third-Party Links and Services

The 7ebet website may contain links to third-party websites. We are not responsible for the privacy policies of those external sites. Payment service providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies, which will apply when you use their services.

13 Right to Amend This Policy

7ebet reserves the right to amend this privacy policy from time to time. If any significant changes are made, we will:

• Display a prominent notice on the website.
• Inform you at your registered email address.
• Update the "Last Updated" date at the top of the page.

Continuing to use the service after a change has been made will be considered consent to the new policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7

We will try to respond to your request as quickly as possible after receiving it.